Refund policy

We accept returns and exchanges for eligible online purchases within seven days of delivery. To be eligible, return requests must be initiated through our online returns portal within seven days of the delivery date.

Returned merchandise must be unworn, unused, and in its original condition, with all original tags attached.

Approved returns will be refunded to the original form of payment once the returned item has been received and inspected. Customers may also elect to exchange an item or receive store credit, subject to availability. Original shipping charges are nonrefundable.

Customers are responsible for all return shipping costs, duties, taxes, and any fees associated with the return.

This policy applies to both domestic and international orders.

All sale merchandise is final sale and may not be returned or exchanged.

Made-to-order items are final sale and may not be canceled, returned, or exchanged.

Items purchased online may not be returned or exchanged in-store, and items purchased in-store may not be returned or exchanged online.

Yigal Azrouël reserves the right to refuse returns that do not comply with this policy.

To initiate a return or exchange, please visit our online returns portal or contact:

clientservices@yigal-azrouel.com